HOW TO COMPLAIN ABOUT A BUSINESS
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COMPLAINABOUTABUSINESS.COM
In the days before the internet, doing business was relatively simple. The vast majority of the time, you were able to actually see and touch a product before you bought it.
When making a purchase, you went to the store, found what you needed, paid for it and then brought it home. If the product did not work as you expected, or even worse, was defective or otherwise broken, you simply returned to wherever you bought it and returned it or exchanged the faulty product for a new one. |
Today, approximately fifteen percent of sales occur online. Through such marketing giants like Amazon, Ebay, Ipsy and even big-name retail stores like Walmart and Kohls, a lot of the things we buy nowadays comes to us in the mail.
We don’t have the chance to examine it for problems beforehand. This is the same with hiring local business people, such as a plumber, exterminator, interior decorator, etc. Oftentimes, we hire the people who have the most favorable reviews online, or seek out those with a good reputation via word of mouth.
We don’t have the chance to examine it for problems beforehand. This is the same with hiring local business people, such as a plumber, exterminator, interior decorator, etc. Oftentimes, we hire the people who have the most favorable reviews online, or seek out those with a good reputation via word of mouth.
The internet and social media are both extremely powerful tools for consumers to ensure satisfaction. Whether you are a big-name retail chain or a local restaurant or business person, social media can literally make the difference between customers choosing you for their needs or looking elsewhere.
One of the best ways that social media assists with helping you select the right company for the job is by providing an avenue where consumers can provide others with first-hand positive or negative feedback.
If you are looking to purchase a new mattress for example, you can go on different websites and compare and contrast what is available to you. After you have narrowed things down to a few choices, you can peruse different consumer reviews to understand whether or not they were satisfied with their purchase, and why or why not.
Likewise, if you were looking to hire a gardener or someone to help landscape your yard, you would likely go with those who have strong references vouching for their professionalism and quality of work.
One of the best ways that social media assists with helping you select the right company for the job is by providing an avenue where consumers can provide others with first-hand positive or negative feedback.
If you are looking to purchase a new mattress for example, you can go on different websites and compare and contrast what is available to you. After you have narrowed things down to a few choices, you can peruse different consumer reviews to understand whether or not they were satisfied with their purchase, and why or why not.
Likewise, if you were looking to hire a gardener or someone to help landscape your yard, you would likely go with those who have strong references vouching for their professionalism and quality of work.
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What if you make a purchase and you are not happy? What if the product isn’t what you expected, or it breaks almost as soon as you put it to first use?
What if you hire someone for a job and they don’t complete it on time, or even worse, don’t complete it at all? Of course, you can complain to the manufacturer or owner of the company and hope that they take every step possible to make the situation right. If this does not happen, you certainly have other avenues to explore, such as filing a complaint about the company to the Better Business Bureau.
Sometimes, however, particularly when you encounter an unrepeatable business, you simply want to make others aware of your experience, so that they do not repeat the same mistakes.
What if you hire someone for a job and they don’t complete it on time, or even worse, don’t complete it at all? Of course, you can complain to the manufacturer or owner of the company and hope that they take every step possible to make the situation right. If this does not happen, you certainly have other avenues to explore, such as filing a complaint about the company to the Better Business Bureau.
Sometimes, however, particularly when you encounter an unrepeatable business, you simply want to make others aware of your experience, so that they do not repeat the same mistakes.
COMING SOON:
(THANK YOU FOR YOUR PATIENCE AS WE CONTINUE TO ADD DATA AND INFORMATION TO OUR WEBSITE)
BUSINESSES YOU WANT TO AVOID
Below are businesses arranged by categories. This site is still under construction, so please be patient as we accumulate consumers' experiences and tips and continually add to this blog!